Patient Aid Program

Our programs are currently experiencing higher-than-normal call volumes, claims, and application submissions. Our number one priority is to provide timely support to our patients, caregivers, pharmacies, and healthcare providers seeking financial assistance. We are working as quickly as possible to take care of all pending requests, please allow additional time for your documents to be reviewed.

CURRENT FUND STATUS:
(Open) Fund is currently OPEN and accepting applications.

If the fund is listed as Open, please visit the How to Apply section to apply.
If the fund is listed as Fully Subscribed, it is at maximum capacity, serving those enrolled, and is no longer accepting applications.
 

Please note: Changes to funds are reflected on this webpage as quickly as possible. For up-to-the-minute fund status, please call (877) 557-2672. If you started an application prior to a fund becoming fully subscribed, please continue with the application.

This page contains information about the following topics:

• Program Information
• Eligibility Requirements
• How to Apply
• Online Portal Registration
• Frequently Asked Questions
• We Want to Hear How This Program Has Helped You!
• Benefits and Taxable Income
• Contact Information

To access this page in Spanish, click here.
 

Program Information

The LLS Patient Aid Program, in partnership with Subaru of America and its retailers, provides financial assistance to blood cancer patients. Eligible patients will receive a one-time $100 stipend to help offset non-medical expenses like transportation, food, housing, utilities, etc. There are no income criteria to qualify for this program; patients can be insured or uninsured. 

As a non-profit organization, we rely on the generosity of our sponsors. Program continuation is dependent on the availability of funds and the program could be modified or discontinued at any time if funding is limited or no longer available.

Eligibility Requirements

To be eligible for this program:

• Reside in the U.S. or U.S. territories at the time of their application.
• Have a confirmed diagnosis of blood cancer, be in active treatment, scheduled to begin treatment or in follow up care.
• Have NOT received a Patient Aid Program award in the past.

How to Apply

• By Phone:  (877) 557-2672 (Hablamos Espanol)
  Monday to Friday, 8:30 a.m. to 5:00 p.m. ET
• Online Portal: Click Here 
  24/7, Available in English only
  Please note: There is a separate portal for the Co-Pay Assistance Program.

Patients who do not have a Social Security number or Alien ID number should call (877) 557-2672 to apply. Please note that these patients will be required to submit documentation to verify identity.

Click here to download the paper application. 
 

Online Portal Registration

Required Information for Application:

• The patient’s Social Security Number and date of birth
  • If patient is a minor (under the age of 18), patient AND guardian’s Social Security Numbers and date of birth are required.
  • Patients who do not have a Social Security number or Alien ID number should call (877) 557-2672 to apply. Please note that these patients will be required to submit documentation to verify identity.
• The patient’s blood cancer diagnosis
• Physician’s information (first and last name, and location)

This information will not be shared and is for verification purposes only.

To Create an Online Portal Account:

If this is your first time visiting the LLS Financial Assistance Portal, you will need to register before you can start the online application. To create a portal account you will need the following:

• Patients/Caregivers
  • A valid email address
• Medical Healthcare Providers
  • Healthcare provider’s email address
  • Healthcare provider/Facility’s tax ID*
  • Healthcare provider/Facility’s National Provider Identifier (NPI)*

Once you submit your portal registration, you'll receive an email (typically within five minutes) directing you to a website to create your password. You can then begin entering your application information.

*Healthcare providers without a tax ID or NPI should use that of the primary facility/provider.

HEALTHCARE TEAM MEMBER MUST HAVE THE FOLLOWING TO APPLY:
-    DIRECT ACCESS TO THE PATIENT’S MEDICAL RECORDS TO ATTEST TO THEIR DIAGNOSIS 
-    A VALID NPI NUMBER WHETHER APPLYING ON THE PORTAL OR BY PHONE

Healthcare team members may include:
 

For portal technical support: Please call us at 866-446-7377 or e-mail FinancialAssistance@lls.org.

Frequently Asked Questions

• Program FAQs
• Patient Financial Assistance Programs At A Glance: Provides an overview of program eligibility, assistance details, and award cycles

We Want to Hear How This Program Has Helped You!

We would love to hear how the financial assistance provided by LLS has helped you. Patient stories help us illustrate the impact and importance of this program in the lives of blood cancer patients.

Submit a Story 

To submit a story by mail, please send to:

The Leukemia & Lymphoma Society
Patient Financial Assistance Programs
3 International Drive, Suite 200, Rye Brook, NY 10573

Thank you for sharing!

Benefits and Taxable Income

As a charity, LLS is exempt from federal income tax and individuals who receive assistance from a charity to meet their personal needs do not generally have to pay federal income tax on the value of the assistance they receive. With this being said it should not affect their ability to receive financial assistance from the government or affect their income taxes. 

 

Contact Information

The Leukemia & Lymphoma Society
Patient Aid Program 
P.O. Box 12268
Newport News, VA 23612

Email:  FinancialAssistance@LLS.org
Toll Free Phone: (877) 557-2672
Fax: (866) 808-3793

Live Chat is not available for the Patient Aid Program.
 

Program Support

LLS is delighted to fund the Patient Aid Program. Additional support is provided by:

Subaru of America and its retailers

*Opted for the highest level of support at $10,000

Other Helpful Resources

• Other Financial Assistance
• Financial Resources (Other Helpful Organizations)
• Access this page in Spanish