Information Specialists

Speak one-on-one with a blood cancer Information Specialist who can assist you through blood cancer treatment, and financial and social challenges, and give accurate up-to-date disease treatment and support information. Our Information Specialists are highly trained oncology social workers and nurses located in the United States.

How to Contact Us

To contact an Information Specialist about disease, treatment and support information and resources:

• Call: (800) 955-4572
  Monday to Friday, 9 a.m. to 9 p.m. ET

• Chat live online: Click here to chat 
  Monday to Friday, 10 a.m. to 7 p.m. ET

• Email: Click Here
  All email messages will be answered as soon as possible.

• Leave a message 24/7 and we'll call back.
  Call (800) 955-4572 to use the automated response system 24 hours a day, seven days a week. An Information Specialist will return your call as soon as possible. You can also listen to recorded information about LLS and our programs.

To contact LLS about donations or other general inquiries, please click here.

If you need information about your Co-Pay Award or any other LLS Financial Assistance Program status, or help with the online portal, please call (877) 557-2672, 8:30 am - 5:00 pm ET.

To be the best advocates for all people diagnosed with a blood cancer, we believe our staff and volunteers must represent different perspectives and reflect the diverse backgrounds of all the communities we serve. As an organization that stands against systemic racism, we have zero tolerance for bigotry, hate and discrimination of any kind. We are committed to removing barriers to care and closing accessibility gaps for all patients and their families. Read more about our DEI commitment here.

How We Can Help

• Diagnosis and Treatment
  • Help you deal with the challenges of your diagnosis
  • Provide information about treatment options
  • Conduct individual clinical-trial searches for you and help you develop a list of questions to ask your doctor about participating in a clinical trial. When appropriate, personalized clinical trial navigation is available.
  • Help you map the best route from diagnosis through treatment and survivorship
  • Provide information, resources and support to caregivers 
• Communicate and Connect
  • Help you communicate with members of your healthcare team
  • Provide you with free education materials to help you on your cancer journey
  • Connect you with a staff member at your chapter who can guide you to local programs and resources
  • Connect you to national resources

We Speak Your Language

Callers may request the services of a language interpreter. We can speak to you in 350 languages.

Sponsors & Supporters

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This service is for information only. LLS does not give medical advice or provide medical services.